Note: Questions 1 through 6 apply to your entire firm, including all its
establishments (factories, stores and/or service outlets).
1. In what year did your firm begin operations in Jiu Valley? ___________
2. What is the current legal status of your firm? ___________
Partnerships – 1
Limited Partnerships – 2
Limited Partnerships by shares – 3
Joint Stock companies (SA)– 4
Limited Liabilirt companies (SRL) - 5
3. What percentage of your firm is owned by:
Private Sector: a) domestic ____ % b) foreign ____ %
Government/State ____% Other ____%
4. Was your firm previously owned by the government (the state)? ______
Yes =1 No=2
If yes, when was it privatized? ______ (year)
5. a) What percentage of your firm is owned by the largest shareholder or
owner? %
b) Which of the following best describes the largest shareholder or owner
in your firm?
1. Individual (multiple answers acceptable) ___ ____
2. Family
3. Domestic company
4. Foreign company
5. Bank
6. Investment fund
7. Managers of the firm
8. Employees of the firm
9. Government or government agency
10. Other (Specify)___________
If the largest shareholder is an individual (or family member):
c) Is this principal owner also the manager/director? ______ Yes =1 No=2
d) Is the principal owner male? ______ Yes =1 No=2
6. a. How many establishments (separate operating facilities) does your
firm have in this country? ____
b. Does your firm have holdings or operations in other countries? _____
Yes =1 No=2
NOTE: For the remainder of this survey, please answer with respect to this
establishment (factory, store or service outlet).
7. Where are this establishment and your headquarters located inJiu Valley?
(name of city)
(Enumerator, Please code as follows: 1= Capital City; 2=Other city of over 1
million people; 3=City of 250,000-1million,4=City of 50,000-250,000; 5=Town
or Location with less than 50,000 population)
This establishment __________________ ____ Headquarters (if different) ________________
____
8. What is your main product line? (show lists) _______________
9. a. Do you have other income generating activities beyond these main business
lines? YES NO
b. If YES, what percent of your workers time is accounted for by:
a. Manufacturing : specify main line of business (e.g. textiles)________________
____%
b. Services: main service provided _________________ (e.g. consulting, transportation):
____%
c. Commerce (retail/wholesale trade): ____%
d. Construction: ____%
e. Other (specify) _____________________ ____%
100%
10. a. Within your main product line, what share of the local market in
your city or town is made up by the sales of your establishment? ____ %
b. Within your main product line, what share of the national market is made
up by the sales of your establishment? ____ %
11. a) What percent of your establishment’s sales are:
i) sold domestically (within Jiu valley) _____%
ii) sold domestically (outside Jiu valley) _____%
iii) exported directly _____%
iv) exported indirectly (through a distributor) _____% 100%
b) Approximately what percentage of your domestic sales are to:
i) the government _____ %
ii) state owned or controlled enterprise _____ %
iii) multinationals located in your country _____ %
iv) your parent company or affiliated subsidiaries _____ %
v) large domestic firms (those with approximately 300 plus workers) _____ %
vi) other (sales to small firms, individuals, etc.) _____ %
c) If you export: i) what was the year your establishment first exported?
_____ (year)
ii) which countries are the biggest destinations for your exports?
__________________ __________________ __________________
12. a) What percent of your establishment’s material inputs and supplies
are:
i) purchased from domestic sources (within Jiu valley) _____%
ii) purchased from domestic sources (outside Jiu Valley)
iii) imported directly _____%
iv) imported indirectly (through a distributor) _____%
13. At the time you receive delivery of your most important input or supply,
how many days of inventory do you typically have on hand? ____ days of inventory
of main input
14. What percent of your purchased material inputs/supplies are of lower
than agreed upon quality? ____ %
15. What percentage of sales in the last year were lost due to delivery
delays from suppliers? ____ %
16. a. Over the last year, within your main product line, how many competitors
do you have in the domestic market that are private domestic enterprises, state-owned
enterprises or foreign-owned enterprises?
Domestic Private Firms _______ State Owned Firms _______ Foreign Owned Firms
_______
b. Over the last year, within your main product line, how many suppliers
of your main supply or input do you have that are private domestic enterprises,
state-owned enterprises or foreign-owned enterprises?
Domestic Private Firms _______ State Owned Firms _______ Foreign Owned Firms
_______
c. Over the last year, within your main product line, how many customers
do you have that are private domestic enterprises, state-owned enterprises or
foreign-owned enterprises?
Domestic Private Firms _______ State Owned Firms _______ Foreign Owned Firms
_______
17. Now I would like to ask you a hypothetical question. If you were to
raise your prices of your main product line or main line of services 10% above
their current level in the domestic market (after allowing for any inflation)
which of the following would best describe the result assuming that your competitors
maintained their current prices? ______ (select one of the options below).
1. Our customers would continue to buy from us in the same quantities as now
2. Our customers would continue to buy from us, but at slightly lower quantities
3. Our customers would continue to buy from us, but at much lower quantities
4. Our customers would stop buying from us.
| INVESTMENT
CLIMATE CONSTRAINTS TO THE ESTABLISHMENT |
18. Please tell us if any of the following issues are a problem for the
operation and growth of your business. If an issue poses a problem, please judge
its severity as an obstacle on a four-point scale where:
0 = No obstacle 1 = Minor obstacle 2 = Moderate obstacle 3 = Major obstacle
4 = Very Severe Obstacle
No Problem Degree of Obstacle
A. Telecommunications 0 1 2 3 4
B. Electricity 0 1 2 3 4
C. Transportation 0 1 2 3 4
D. Access to Land 0 1 2 3 4
E. Tax rates 0 1 2 3 4
F. Tax administration 0 1 2 3 4
G. Customs and Trade Regulations 0 1 2 3 4
H. Labor Regulations 0 1 2 3 4
I. Skills and Education of Available Workers 0 1 2 3 4
J. Business Licensing and Operating Permits 0 1 2 3 4
K. Access to Financing (e.g. collateral) 0 1 2 3 4
L. Cost of Financing (e.g. interest rates) 0 1 2 3 4
M. Economic and Regulatory Policy Uncertainty 0 1 2 3 4
N. Macroeconomic Instability (inflation, exchange rate) 0 1 2 3 4
O. Corruption 0 1 2 3 4
P. Crime, theft and disorder 0 1 2 3 4
Q. Anti-competitive or informal practices 0 1 2 3 4
R. Legal system/conflict resolution 0 1 2 3 4
| INFRASTRUCTURE
AND SERVICES |
19. During how many days last year did your establishment experience the
following service interruptions, how long did they last, and what percent of
your total sales value was lost last year due to: # Days Ave. duration Lost
Value*
a) power outages or surges from the public grid? _____ Days _____ Hrs ____%
total sales NA
b) insufficient water supply? _____ Days _____ Hrs ____% total sales NA
c) unavailable mainline telephone service? _____ Days _____ Hrs ____% total
sales NA
d) transport failures? _____ Days _____ Hrs ____% total sales NA
(*Please include losses due to lost production time from the outage, time needed
to reset machines, and production and sales lost due to processes being interrupted.)
20. a. What is your average cost of a kilowatt-hour (KwH) of electricity
from the public grid? ______
b. Does your establishment own or share a generator? __________ 1 = Yes,
2 = No
c. If YES, what percentage of your electricity comes from your own or a shared
generator? _____ %
d. If YES, what was the generator’s original cost to your establishment?
ROL______ Year ______
21. What share of your firm’s water supply do you get from: a. municipal/public
sources? ____ %
b. your own well or a shared well? ____ %
c. purchased from private vendors? ____ %
22. What percentage of the value of your average cargo consignment is lost
while in transit due to breakage, theft, or spoilage? ___ % of consignment
value
23. What percent of your workforce regularly uses a computer in their jobs?
______%
24. Does your enterprise regularly use e-mail or a website in its interactions
with clients and suppliers?
a. E-mail? _______ 1 = Yes, 2 = No
b. A website? _______ 1 = Yes, 2 = No
25. a) Is your establishment/firm a member of a business association or
chamber of commerce? YES NO
b) IF YES, for each of the following, please indicate if this is a service
the business association or chamber that is most important to your firm provides,
and if so, what the value of this service is to your firm?
0= no value; 1= minor value; 2= moderate value;3 = major value 4= critical value
to your firm
Not Provided Value to your firm
a) Lobbying government NP 0 1 2 3 4
b) Resolution of disputes (with officials, workers or other firms) NP 0 1 2
3 4
c) Information and/or contacts on domestic product and input markets NP 0 1
2 3 4
d) Information and/or contacts on international product and input markets NP
0 1 2 3 4
e) Accrediting standards or quality of products; reputational benefits NP 0
1 2 3 4
f) Information on government regulations NP 0 1 2 3 4
26. For each of the following business services, for your establishment
over the last year, please assess whether it is affordable and evaluate the
quality on a 1-4 scale where 1 is very poor and 4 is very good.
(Quality: 1 = very poor, 2 = somewhat poor, 3 = somewhat good, 4 = very good,
N/A=not applicable to my establishment)
Affordable? Quality ?
i) Engineering Yes No 1 2 3 4 N/A
ii) Management consultants Yes No 1 2 3 4 N/A
iii) Marketing Yes No 1 2 3 4 N/A
iv) Accounting Yes No 1 2 3 4 N/A
v) Legal services Yes No 1 2 3 4 N/A
vi) Insurance Yes No 1 2 3 4 N/A
vii) IT services Yes No 1 2 3 4 N/A
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